PreCom Service Edition

A complete mobile solution for companies with a mobile workforce. Effective, detailed and complete control of your company's service processes.

PreCom Mobile - for field service personnel

Real-time information about service assignments, irregularities, etc.
Simplified status reporting
Reduced administration due to digital management of material, items, self-monitoring, checklists, time reporting, etc.
An opportunity to give the customers better service

Service technicians from various disciplines are now able to use a smart method to conduct their administrative tasks out in the field by means of a handheld computer. The user receives real-time information about assignments and can easily register status, irregularities as well as being able to interact efficiently with colleagues back at the office. Configurable checklists and digital forms are managed directly on-site at the same time as the user easily registers materials and articles and completes timesheets directly into the handheld computer. Once the assignment has been completed the customer signs for the job on the handheld computer which facilitates invoicing.

PreCom Office - for colleagues at the office

Full control and a comprehensive overview of employees out in the field
Powerful planning module which enables more efficient planning and distribution of assignments, errands or orders.
Speedy resolution of irregularities
Reliable process for the reporting of timesheets, checklists etc.
Feedback and statistics

The colleagues in the office gain better control and are now able to easily integrate with their colleagues out in the field. The application, which includes a powerful planning tool, is intuitive, featuring easy-to-navigate menus and can manage the entire service process including customers, assignments, articles, time and other matters. It is also easy to create reports to track time, assignments and materials, or to make freetext searches throughout the entire database.